How is it powered?
The shawl runs from a USB power bank that fits in its hidden pocket. The power bank is not included. Use one with a USB output rated 5V 2A.
How warm does it get?
There are 3 heat levels, from about 104°F to 140°F, spread across 8 heating zones.
How long does the heat last?
It depends on your power bank's capacity and the heat level you choose. A larger power bank on a lower setting runs longer.
How big is it?
59 × 31.5 in (150 × 80 cm) and about 800 g, big enough to wrap your shoulders or cover your lap. The USB cable is about 1.5 m long.
Can I plug it into something other than a power bank?
It uses a standard USB connection, so any USB power source rated 5V 2A will work, including a wall adapter or a laptop or car USB port that supplies that much power.
Where does it ship from, and how long does it take?
From a US warehouse. Orders are processed in 1–3 business days and then take about 3–7 business days in transit with UPS. Standard US shipping is free on orders over $70. Details are on our Shipping page.
Can I return it?
Yes. You can request a return within 30 days of delivery if the shawl is unused and in its original condition and packaging. Start a return through our Contact page with your order number. You pay return shipping unless the item arrived damaged, defective or wrong. See our full Refund Policy.