Shipping
- Ships from: a US warehouse.
- Processing time: 1–3 business days after your order is placed.
- Transit time: about 3–7 business days with UPS after your order ships, so most orders arrive within about 4–10 business days. Holidays and carrier delays can add time.
- Cost: free standard shipping on US orders over $70. Any shipping cost is shown at checkout before you pay.
- Where we ship: within the United States.
- Tracking: you'll receive a tracking number by email once your order ships.
Returns
- Return window: request a return within 30 days of delivery.
- Condition: items must be unused, unwashed and in their original condition and packaging.
- Return shipping: you pay return shipping unless the item arrived damaged, defective or wrong.
- How to start: contact us through our Contact page with your order number and the reason for the return. Please wait for our instructions before sending anything back.
Full details are in our Refund Policy.
Damaged, wrong or missing orders
If your order arrives damaged, is wrong, or hasn't arrived, contact us through our Contact page with your order number (and a photo, if it's damaged) and we'll help.